Who we are
Our website address is: https://zyenaa.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What Information We Collect
a. Information You Provide
When you make a purchase, create an account, or contact us, we collect:
- Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Details (processed via secure third-party gateways)
- Account login credentials (if you register)
b. WooCommerce Data Collection
Our WooCommerce store also collects:
- Order details (products purchased, order value, delivery instructions)
- Cart contents and session info (to retain your shopping cart)
- Coupon use, gift card redemptions, and wishlists (if enabled)
c. Automatically Collected Data
We use cookies and tracking tools (e.g., Google Analytics) to collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Referrer URLs
How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Communicate with you about orders, shipping, and account issues
- Provide customer support
- Personalize your shopping experience
- Send marketing emails (only if you opt-in)
- Monitor and improve website performance
- Prevent fraud and secure our platform
Payments and Third Parties
We do not store your credit card or payment information directly. Payments are securely processed by trusted payment gateways such as:
- Razorpay
These services adhere to strict PCI-DSS security standards. Please refer to their respective privacy policies for more information.
Sharing of Information
We may share your data with:
- Shipping providers (to deliver your orders)
- Payment processors (to complete transactions)
- Marketing & email platforms (e.g., Mailchimp, Meta Ads, Google Ads)
- Analytics services (e.g., Google Analytics, Facebook Pixel)
- Legal authorities, if required to comply with applicable law
We do not sell, rent, or trade your personal data to third parties.
Cookies
Our WooCommerce website uses cookies to:
- Keep your cart active
- Maintain your login session
- Analyze user behavior
- Customize your experience
You may choose to disable cookies through your browser settings, though this may affect site functionality.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Object to or restrict processing
- Withdraw marketing consent
- Request a copy of your data
To request any of the above, contact us at support@zyenaa.com.
Data Security
We use SSL encryption and secure server hosting to protect your data. WooCommerce and our hosting provider maintain modern security practices to ensure the safety of your personal information.
Marketing and Newsletters
If you opt-in, we may send you product updates, style guides, and exclusive offers. You can unsubscribe anytime via the link in our emails or by contacting us.
Third-Party Links
Our site may contain links to other websites. We are not responsible for the content or privacy practices of those sites.
Children’s Privacy
We do not knowingly collect personal information from children under 13. If we learn that we have, we will promptly delete the information.
Updates to This Policy
We may update this policy to reflect changes in law, technology, or our services. Revisions will be posted on this page with a new effective date.
Contact Us
For privacy-related inquiries or concerns, contact:
Zyenaa Customer Care
Email: support@zyenaa.com
Website: www.zyenaa.com
