Welcome to Zyenaa! These Terms & Conditions govern your use of our website and services. By accessing or purchasing from www.zyenaa.com, you agree to comply with and be bound by the following terms. Please read them carefully before using our platform.
1. Overview
Zyenaa is a global fashion brand operating via an online platform powered by WooCommerce. These terms apply to all visitors, customers, and users of the site. By using our services, you acknowledge that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian.
2. Account Registration
To place orders, you may register an account. You agree to provide accurate and complete information and are responsible for maintaining the confidentiality of your login credentials. Zyenaa is not liable for any unauthorized access resulting from failure to safeguard your account
3. Product Information & Availability
We make every effort to display product colors, styles, and descriptions accurately. However, we cannot guarantee that your screen will accurately reflect the true appearance of the products.
All products are subject to availability. We reserve the right to limit or cancel quantities, discontinue products, or update pricing at any time.
4. Pricing & Payments
All prices listed are in [INR] and include applicable taxes unless stated otherwise. Payment methods accepted include major credit/debit cards, UPI, PayPal, Razorpay.
Orders are only confirmed once payment is successfully processed.
5. Shipping & Delivery
Zyenaa ships worldwide. Shipping times and charges vary based on location and service. Estimated delivery times are provided at checkout but are not guaranteed.
Delays due to customs, logistics, or unforeseen events are not the responsibility of Zyenaa.
6. Returns & Exchanges
Please refer to our Returns & Refund Policy for full details. Items must be returned in their original condition, unworn, and with all tags intact. Custom or discounted products may not be eligible for return unless defective.
7. Intellectual Property
All content on this site—logos, graphics, images, product names, and copy—is the property of Zyenaa and protected by copyright, trademark, and intellectual property laws. You may not use or reproduce any material without prior written consent.
8. User Conduct
You agree not to:
- Use the website for illegal purposes
- Attempt to hack or interfere with the website’s functionality
- Post or transmit harmful, offensive, or misleading content
- Violate the rights of other users or Zyenaa
We reserve the right to suspend or ban accounts that violate these terms.
9. Promotions & Offers
Promotional codes or offers are subject to availability and conditions. Zyenaa reserves the right to cancel or alter promotions at any time without prior notice.
10. Third-Party Links
Our website may contain links to third-party sites. Zyenaa is not responsible for the content, policies, or practices of these external websites.
11. Limitation of Liability
Zyenaa shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services. Our maximum liability is limited to the purchase price of the product in question.
12. Indemnification
You agree to indemnify and hold Zyenaa, its affiliates, partners, and employees harmless from any claims, liabilities, or legal fees arising from your breach of these Terms & Conditions.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of [insert jurisdiction – e.g., India]. Any disputes arising from the use of this site will be subject to the exclusive jurisdiction of courts in [insert city – e.g., Bengaluru].
14. Changes to Terms
Zyenaa reserves the right to update or modify these Terms & Conditions at any time. Continued use of the site after such changes constitutes acceptance of the updated terms.
15. Contact Us
For any questions or concerns regarding these Terms & Conditions, contact:
Zyenaa Support Team
Email: support@zyenaa.com
Website: www.zyenaa.com
